Returns & Exchanges Policy
At HockeyShot, we want to ensure you have the right tools to elevate your game, which is why we offer a 30-day return policy on most unused training gear and equipment. If you are not completely satisfied with your purchase, simply return it in its original packaging for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your hockey gear.
Ship It Back
Drop off your package at any authorized carrier location, ensuring all original tags and components are included in the box.
Receive Your Refund
After our warehouse team inspects the returned equipment, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing