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Returns & Exchanges Policy

At HockeyShot, we want to ensure you have the right tools to elevate your game, which is why we offer a 30-day return policy on most unused training gear and equipment. If you are not completely satisfied with your purchase, simply return it in its original packaging for a full refund or exchange.

1

Initiate Your Request

Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your hockey gear.

3

Ship It Back

Drop off your package at any authorized carrier location, ensuring all original tags and components are included in the box.

4

Receive Your Refund

After our warehouse team inspects the returned equipment, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing